24 Hour Cyber Hotline

In the event of a data breach, AIG policyholders should call the AIG Cyber Hotline on 0800 446 658 without delay.









CyberEdge offers businesses an end-to-end risk management solution to stay ahead of the curve of cyber security risk. CyberEdge helps our customers to prevent and safeguard against  data breaches, computer hacking, employee error, and more.

From our innovative loss prevention tools, which help educate and potentially prevent a cyber security breach, to the services of our Data Crisis Response Panel if a breach does occur, our customers receive responsive guidance every step of the way.


With recent data breaches hitting the headlines in Asia and New Zealand, loss of personal and corporate data has far-reaching implications for a company, its customers, and its employees.  Most high-profile stories in the media today address the type of data loss that impacts people on a personal level: credit card numbers, medical records, birth dates, ID/passport numbers and other private personal information. 

The impact from the loss of corporate data and information such as intellectual property and proprietary information is significant, and in the hands of a competitor or a criminal could severely disadvantage business.

CyberEdge is an innovative, specialist solution which addresses liabilities arising from data protection laws, the management of personal data and the consequences of losing corporate information.

Product Highlights

Cyber Breach Coach and First Response Services

Our dedicated panel of experts and specialists are available 24/7 to assist in the event of a cyber breach. The panel is co-ordinated by a Breach Coach who will triage the first notification and assist the business throughout the duration of the incident including using the support of IT Specialists and Public Relations Services.

Broad Range of Optional Extension Coverages

Our updated CyberEdge policy provides a broad range of optional extension coverages that include Criminal Reward Fund, System Failure, Electronic Data Incident and more.



Targeted Risk Prevention

CyberEdge is a specialist cyber insurance policy that has been specifically designed to respond to a much broader range incidents and risk exposures that are not covered under conventional property and casualty insurances.  

Access to Cyber Insurance Experts

Our dedicated cyber underwriters have the expertise and experience to ensure the policy is specifically tailored to your business’s needs.  

Explore our Video Library

The videos on this site are provided as a general overview of the subject matter and should not be taken as providing any specific advice, legal or otherwise.  Coverage depends on the actual facts of each case and the terms, conditions and exclusions of each individual policy. Please refer to the product wordings for details of terms, conditions and exclusions. Should you require any advice on your insurance or coverage requirements you should consult your professional insurance adviser.

For any enquiries about purchasing, renewing or making a claim on an AIG business policy, please contact your insurance broker or find a broker here.

Key features include:

Response Management: A CyberEdge policy provides access to a cyber-incident response team comprised of industry specialists and covers the PR costs of reducing the damage it could cause to your reputation. Includes forensic services following a data breach; assistance to repair company and individual reputations; breach response advisors and associated notification costs.

Data liability: Covers the financial consequences of lost or misappropriated customer or employee data.

Fines and investigations: Covers the potentially significant costs and expenses of a data protection regulator’s investigation and fines following data security breaches.

Electronic data: Covers the cost of restoring, recollecting or recreating data after a leak or breach.

Digital Media Liability: Covers the damages and defence costs incurred in connection with a breach of a third party's intellectual property rights, or negligence in connection with electronic content.

Cyber/Privacy Extortion (optional): Covers any ransom payments to third parties required to end an extortion threat.

Network Interruption (optional): Covers the loss of net profit due to an interruption to the customer’s network following a cyber breach.

Outsource Service Provider: covers losses and mitigation costs arising from an OSP failure

Today, almost every business is dependent on their critical data, and face significant potential losses through compensation, fines, or business interruption should that data enter the public domain.

CyberEdge should be considered by any company that handles data or private corporate information, whether it be identity card numbers and corresponding profiles of employees, credit card information, sensitive demographic information about customers, information on budgets, customer lists, share prospectus or marketing plans.