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Our claims team delivers personal and proactive support at every step of the claims process for effective, expedient resolutions

There for you before, during & after the claim

We tailor our approach to each claim, looking for the best way to move the claim towards resolution in the least possible time, while being sensitive to your needs.

The AIG New Zealand Claims Advantage

Report a Claim

Each of our risk solutions has its own dedicated claims team so we can give your claim the attention it deserves. Click the button and we'll show you the appropriate contact information or next steps.

What to expect when you file a claim

With every claim, big or small, we take pride in delivering responsive, fair and professional service. Our global experts will maintain open and regular communication with you throughout the lifecycle of the claim.