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Raise a Risk Event

A guide for our third parties and partners to understand the risk event reporting requirements with AIG Insurance New Zealand Limited (AIG).

 

We’re in the business of helping our clients to navigate risk. Much like our clients, AIG and our partners face a wide array of risks each day.

AIG accepts that a certain level of risk exists in doing business. We aim to manage and control risk appropriately to support the continued strength of our business.

Failure to manage risk adequately could expose us to significant losses, operational disruption, regulatory issues, and reputational damage. Effective risk management requires the combined and coordinated efforts of our AIG teams together with our third-party partners. 

Things don’t always go according to plan. A risk event is when an operational risk materialises, and this can happen due to an inadequate or failed internal process, people, systems or even from external events. Such Risk Events can lead to:

  • Financial impacts, such as loss or unexpected gain
  • Non-financial impacts, such as reputation, customer, people, business continuity and resiliency, additional management effort, and/or non-compliance with law, regulation or industry code obligations. 

Report a Risk Event

AIG Risk Event Reporting Form

What type of Risk Event do you need to report?

If this happened over a period of time, provide the date of the first occurrence

Include what happened, how the event was identified, what the root cause was (if known), potential impacts to customers and/or AIG

Include any notification dates to your regulatory authorities, customers, or partners.