Comprehensive, flexible cover from the experts in management liability insurance.
Gold Complete is the broadest and strongest management insurance cover AIG has ever produced, giving businesses access to simplified, flexible coverage that addresses the real concerns and opportunities they face, both today and in the future. Gold Complete now includes a Kidnap and Ransom module and an integrated Costs and Expenses module. AIG has also launched a version of Gold Complete specifically for financial institutions.
Our customers now have 13 modules to select from when creating the management liability solution, to best suit their needs.
Broad cover for costs associated with defending all managers and employees against third party claims arising from their actions and decisions.
Cover in the event of a shareholder class action, one of the most costly and time consuming pieces of litigation that a listed organisation can face.
Direct coverage for directors and officers for third party claims where the company is unable to provide indemnity, or where traditional insurance programs are unable to respond, or where the limit of an underlying insurance program has been exhausted.
Protection for both individuals and the business against the costs associated with the unintentional breach of an Australasian statute, including defence costs, fines and penalties (where insurable by law).
Broad cover with no expiry date for companies and key stakeholders involved in prospectus claims.
Covers the liabilities of directors of a company that has been through a change in control.
Cover for costs arising from claims relating to workplace legislation.
Broad cover for the trustees of superannuation plans against third party claims.
Tailor-made solutions to address the increasing risks of kidnap, ransom, extortion and wrongful detention, including risk prevention, incident response and financial cover.
Protects the company against financial losses resulting from a wide range of crises, including PR assistance to rebuild brand reputation.
Comprehensive protection against financial losses resulting from criminal activity, plus pre-loss consultancy services to identify and remedy any areas of vulnerability.
Provides increased limits of liability over your primary insurance cover, ensuring experience and capability throughout the program.
Ensures cover for defence costs and other expenses should the policy be subject to a charge on the insurance fund.
Outstanding claims handling
We recognise that the situation from which a claim arises can be extremely stressful and traumatic for the people involved, and every claim is treated with empathy as well as efficiency.
Our expert claims team is committed to delivering prompt, skilful and knowledgeable claims service that meets the unique needs of our clients. Every customer is given individual, dedicated claims service, dealing directly with the decision-maker to find the best solution, regardless of the severity of the claim.
With over 10,000 specialist claims handlers in more than 400 claims offices around the world, we have the local capabilities to deal with all types of claims and the ability to draw on global expertise if required.
2013 Sue Ronai Memorial Excellence in Claims Service
2013 Australian Business Awards for Service Excellence
2013 Australian Law Awards In-House Insurance Team of the Year
2012 Finalist - NZ Insurance Industry Awards Claims Service Provider of the Year
2012 Sue Ronai Memorial Excellence in Claims Service
Gold Complete Claims Protocol
We know that effective claims support is more than simply writing a cheque, so to help reduce the anxiety experienced when faced with a loss, all Gold Complete modules are covered by a comprehensive ‘claims protocol’ within the policy – a first to the New Zealand management insurance market.
The protocol further supports companies and individuals when faced with a claim by outlining how and when a claims manager will assist the customer, and the procedure for appointing legal and investigative service specialists.