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Kidnap & Ransom Insurance

In today’s global marketplace, businesses often need to operate overseas in order to compete effectively. Unfortunately, kidnap, ransom, extortion, and detention are an increasing threat to organisations and individuals around the world. Incidents are traumatic for those involved, and companies may face huge losses from ransom payments, business interruption, litigation, adverse publicity, and long-term damage to reputation.

AIG offers businesses tailor-made solutions to address these threats, giving them confidence to conduct their business safe in the knowledge that their exposure to these threats is reduced and there is expert assistance available in the event of a crisis. Backed by unparalleled consultancy, medical, and emergency travel assistance services, we offer organisations the experience and resources typically not provided in-house to manage and resolve these incidents successfully.

Product Highlights

Tailor-made products to address duty of care

Our policies help businesses to meet their duty of care to their employees both at home and overseas. We recognise that each organisation and the risks they face are unique, so cover can be tailor-made to suit individual circumstances.

Local knowledge, global expertise

Our Auckland-based underwriters provide a dedicated service throughout the purchase and renewal process. The local team is supported by a global network with more than 30 years’ experience providing kidnap and ransom insurance.

A trusted partner

We have the experience and expertise to provide best-in-class protection and response for our customers and their families. Our global presence means we can make fast and effective decisions, and can respond immediately in a crisis.

World-leading crisis consultants

In the event of a crisis, having thorough, tried and tested response plans and procedures, and access to professional and experienced advisors can make the difference between a rapid, controlled recovery or, in extreme cases, failing to recover at all.

Our specialist crisis prevention and response partner, NYA International, have over 20 years’ experience helping clients to reduce exposure to and manage incidents. They provide an immediate response to any incident, anywhere in the world, offering clients objective and impartial advice on the full range of options to bring the incident to a successful conclusion.

We offer flexible coverage based on the unique exposures faced by your business. Benefits include:

  • Limits of up to US$50 million.
  • Cover for ransom and extortion monies; loss of payment in transit; consultant costs; accidental death and dismemberment, judgments; settlements and defence costs.
  • 24-hour emergency response helpline with access to experts from NYA International who can assist in the event of an incident.

This cover has been designed to protect all New Zealand companies operating locally or overseas, in particular those who have employees travelling to or based in higher risk locations.  We also offer specialised policies to protect high net worth individuals and their families.


NYA International (NYA) is a specialist crisis management and response consultancy with over twenty years of experience of helping clients reduce their exposure to, as well as manage incidents of abduction, kidnap-for-ransom, piracy, extortion, wrongful detention, malicious product tampering and other global emergencies.

As a policyholder, clients have access to the following NYA capabilities:

  • Dedicated operations centre comprising former military personnel with extensive security and crisis management experience and 24/7 access to the most up-to-date information and intelligence tools.
  • Services of 22 full-time or exclusively retained response team consultants located globally and supported by a further team of full-time staff in NYA’s London headquarters.
  • Monthly newsletters covering both KRE and maritime piracy events are free of charge to business subscribers.