Comprehensive, innovative risk solutions and services for product recall exposures.
The number and magnitude of product recalls has increased significantly in recent years. In New Zealand, there are an average of two recalls announced every month* – and there are many more that do not become public knowledge. As well as recall costs, product contaminations can cost millions in lost profits, decontamination, manufacturing delays and more, and damage to brand reputation can have a large impact on future earnings.
We have nearly 40 years’ experience helping customers around the world to manage their recall risk. We offer strong, customised covers essential to respond to product contaminations efficiently and effectively, getting your business back to business as quickly as possible.
* New Zealand Ministry of Primary Industries, data from 2011 to 2013.
In today’s fast-paced world, products reach customers in less time and in greater volumes than ever before. Mass production, diverse vendors and suppliers, and complex manufacturing processes are commonplace. Product contamination and/or defect can occur anywhere on the supply chain and is a real risk for many organisations.
Unfortunately, business can also be at risk from intentional product contamination from disgruntled employees, political and social activism, sabotage, and terrorism. The financial losses from product tampering and product extortion can be significant, and having a robust plan in place is critical.
AIG offers innovative crisis management solutions enabling our customers to confidently pursue their goals, safe in the knowledge that product recall strategies are in place, plans are tested and potential financial losses are appropriately covered.
Our CPI cover is designed for manufacturers, producers, suppliers and retailers of foods, pharmaceuticals, cosmetics, or consumer goods.