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The tourism and hospitality industry faces extraordinary pressures: from escalating operating expenses and rising energy costs to specific workforce issues, and the increasing threat of global terrorism.

Businesses in this industry need to manage and stay ahead of a unique spectrum of risks. AIG brings many years of experience in underwriting, loss prevention engineering, claims, and crisis and litigation management. We have the flexibility and expertise to develop customisable solutions to respond to your challenging exposures, enabling you to continue to do business and serve customers with confidence.

In in conjunction with JLT Insurance Brokers, AIG is the insurance partner for the Tourism Industry Association of New Zealand and can offer members a broad range of corporate and commercial insurance solutions.

Products and Services for the Tourism and Hospitality Industry

Contaminated Products or Recall Insurance

Innovative crisis management solutions that enable clients to grow their business with confidence, safe in the knowledge that product recall strategies are in place, plans are tested and potential financial losses are appropriately covered.

Contractors Pollution Liability (CPL)

To cover environmental liabilities arising from a contractor's operations caused by the introduction of new pollution conditions or the exacerbation of existing pollution conditions. Policies can also be taken out by customers on behalf of contractors.

Enviropro New Zealand

Broad operational coverage for business activities across New Zealand, designed for the New Zealand market. It features contracting operations, miscellaneous off-site activities and transportation as standard inclusions.

General and Products Liability

Covers the costs of legal fees and compensation resulting from an accident or injury caused by business products or activities, ensuring that the injured party receives fair compensation without putting the business at risk.

Gold Complete - Comprehensive Management Liability Insurance

New Zealand’s strongest, most comprehensive management insurance policy. Innovative, flexible cover that recognises the challenges of today, and the opportunities of tomorrow.

Multinational Solutions

Conduct business across borders with confidence with AIG’s unmatched flexibility to provide either local or global policies incorporating special provisions or unique terms and conditions across a breadth of products.

Political Risk

Seize the opportunities presented by the global marketplace with tailored protection from the potential political, financial, and reputational risks of conducting business in overseas markets. AIG provides Political Risk Insurance to help financial institutions and corporate clients mitigate political risks worldwide.

PrivateEdge - Management Liability for SMEs

Comprehensive liability insurance designed to protect directors and managers of small to medium-sized New Zealand businesses against a broad range of risks, many of which are often overlooked by management.

Solution for Costs and Expenses

AIG’s innovative insurance solution that ring-fences costs and expenses under a separate limit of indemnity, ensuring that defence costs can be paid should a charge prevent payments from the existing insurance limit.

Contractors Operations and Professional Services

Broad cover for environmental professionals. Includes cover for errors & omissions in environmental technical reporting and Contractors Pollution Liability cover for activities carried out on third party sites.

Corporate Travel

24-hour assistance for employees while overseas on business, as well as protection for businesses for any financial loss caused by serious accidents, illness or delays in travel.

Expat Insurance

Comprehensive protection for organisations, providing peace of mind that expatriate employees and their families are well-covered whilst on overseas assignments.

Global Risk Solutions

Innovative, customised solutions to unconventional or complex risks that are either not addressed or addressed inefficiently by traditional insurance or financial markets.

Group Personal Accident

Financial and other assistance for your business, your employees and their families in the event of an employee’s accidental injury or death. Our policies can also be extended to cover loss of income following injury or illness, and respond to a range of other medical events.

Package SME Solutions

Flexible multi-line insurance designed to give small and medium-sized New Zealand businesses the confidence of comprehensive, affordable protection.

Pollution Legal Liability

A menu-driven policy designed to meet individual needs of complex customers across all industries. Coverage for pollution liability is available for site liability, miscellaneous contracting operations and transportation.

Professional Indemnity Insurance

Cover for businesses or individuals against alleged breaches of their professional services.