Brokers & Business Partners
AIG works in partnership with some of New Zealand's most recongised brands and businesses, providing personal insurance solutions for their customers, to support their business operations both in New Zealand and overseas.
Our relationships are guided by our strong commitment to exceptional customer experience. We have the local knowledge and global expertise to provide innovative, flexible, and comprehensive solutions. Our customer base covers a number of industries including airlines, major retail whiteware, furniture and electronics chains, some of the country’s top banks, and world-leading producers of electronic devices.
Insurance solutions to support your business goals
AIG can provide service programmes for personal accident, travel, and warranty insurance for businesses of any industry type or size. When you partner with AIG, you and your customers have access to our world-leading insurance products combined with our global expertise in underwriting.
- We offer a full complement of travel and expatriate insurance products and services to your business, employees and customers, with access to 24/7 emergency travel assistance, medical and security services to help them recover from unexpected circumstances that may interrupt their travel plans.
- Our extended warranty and accidental damage products help businesses differentiate their company and products by providing additional insurance protection to their customers, either free of charge through loyalty programmes or as an additional source of revenue.
- Our personal accident insurance provides peace of mind for you and your employees with financial assistance in the event of an employee’s sickness, accidental injury, or death.
- Through AIG’s global network, we also have the ability to offer global serviced insurance programs outside of New Zealand for personal accident, travel, and warranty insurance for businesses of any industry type or size. We remain one of a very small number of insurers in the New Zealand market who have the ability to do this across these specialty lines of business.
Third Party Code of Conduct
AIG New Zealand is a member of the world-wide AIG group of companies and is obliged to ensure that all third parties with whom we have an arrangement will abide by the AIG Third Party Code of Conduct. Third Parties are required to familiarise themselves with this code.
Personal Travel Insurance Policyholders
We offer a range of travel insurance products via our banking, airline and other major partners as well as Corporate Travel Insurance through our broker intermediaries.
Check if you are covered
If you have travel insurance with AIG through your ANZ or Westpac credit card, you can check if you are covered for an upcoming trip at our Travel Activate site.
Making a Claim
If you have a policy with us and you need to make a claim, please download, complete and sumit to us a Leisure Travel or Credit Card Leisure Travel claim form.
Emergency Assistance
If you are a policyholder and require emergency assistance, please contact Travel Guard, AIG’s 24 Hour Emergency Assistance provider on +64 9 359 1645.
We will happily accept reverse charge calls.
Contact Us
If you would like to talk to us about partnering with AIG we'd love to hear from you.
Warranty Service Programs
Koneko Souvannalak - Account Manager, Service Programs
+64 9 355 3137 Direct
+64 9 355 3135 Facsimile
+64 21 956 464 Mobile
Personal Accident & Travel Insurance
Mat Abbott - Head of Group Personal Insurance, New Zealand
+64 9 355 3131 Direct
+64 21 991 713 Mobile